Skylink Logo
Skylink Logo

Prompt, friendly service you deserve backed by the Skylink Guarantee. Speak to a tech expert within five minutes or schedule a callback at a time you prefer. Learn more about the Skylink Guarantee

Our Support

We Offer Premium Support For Your Connection

How can we help you today?

Want to call us?

Wireless support:

Available 24/7

Support video library

Explore videos to help with your account, service, or device.

Go to video library

Small business support

Looking for help for your business internet, phone, or wire accounts? We have you covered.

Go to business support

You've asked. We've answered.

Skylink Fiber offers speeds ranging from 100 Mbps to 1 Gbps, with symmetric upload and download speeds to meet your needs.
Try restarting your router first, then check cable connections, and ensure there are no service outages in your area. If problems persist, contact our 24/7 support.
Yes, you can easily upgrade your plan through your online account or by contacting customer service. Plan changes typically take effect within 24 hours.
First run a speed test, check if too many devices are connected, try a wired connection, and restart your router. If issues continue, our support team can help diagnose the problem.
No, all Skylink Fiber plans come with unlimited data with no caps or throttling, allowing you to stream, game, and work without restrictions.